TRI NGUYEN MICROSOFT INTERNAL
← Back to Overview
Banking $152M

CIMB Agentic First Credit Operations

Partner Co-Delivery with Ernst & Young

$152M

Pipeline Influenced

$100M

Credit Ops

$52.3M

Credit Memo

$12K

Finance Lake

Ernst & Young

Partner

The Story

CIMB was the largest Malaysia banking engagement and demonstrated the power of partner co-delivery. The Malaysia Week (Jan 2026) featured two consecutive days of in-person Architecture Design, deep-diving into consumer lending, underwriting, and collections.

The follow-on Credit Memo Rapid Prototype in February turned the architecture into executable prototypes for the Credit Memo Generation Agent and Credit Policy Agent. Earlier, the Finance Lake discovery session with CFO/Finance Team explored manual report preparation processes on Microsoft Fabric.

Key Workstreams

2-Day Architecture Design — Consumer lending, underwriting, collections ($100M)

Credit Memo Prototyping — Generation Agent & Credit Policy Agent ($52.3M)

Finance Lake Discovery — CFO/Finance Team, Microsoft Fabric