TRI NGUYEN MICROSOFT INTERNAL

Frontier ASEAN

Agent Boss

ASEAN = "Customer Zero" for enterprise agentic AI

4

Cohorts Completed

~75

Participants

2

In Production

10+

In Registry

My Role

Technical Mastermind / Co-Creator / Chief Agent Officer

• Designed the program structure: cohort tracking, agent registry, repeatable AI workflow patterns

• Lead presenter & facilitator for 2-day workshops and hackathons

• Run bi-weekly clinics: agent ideation, Copilot Studio vs Agent Builder, data access, RAI, telemetry

• Presented to Deb Cupp (CRO), Pam Maynard (Chief Strategy Officer), Sandeep Bhanot (CVP AIDE)

• Executive endorsement for global replication ("Innovation at the Edge")

• Co-led with Vera Siertsema (Sponsor), launched by Mayank Wadhwa (ASEAN President)

Framework: See → Learn → Package → Scale

👁

See

Observe real workflows, pain points, agent demos

📚

Learn

Envisioning + prototyping workshops, clinics

📦

Package

Standardize agent patterns, document, register

🚀

Scale

Publish, track usage, handover to engineering

Named Agents

Hub SE Assistant

Automates Innovation Hub operations

production

Action Tracker Agent

Captures & follows up meeting actions

production

MACC C-Plan Construct Agent

Automates MACC planning, pricing, forecasts

pilot

Partner Capability Agent

Instant answers on partner specializations & eligibility

pilot

CSU Sales Manager Agent

Automates CSU scrum & pipeline visibility

in-use

Client Engagement Agent

Auto-creates customer briefings & follow-ups

in-use

PH Frontier Convo Agent

Local AI impact stories & knowledge sharing

prototype

Technical Estate Summary Agent

Azure usage & health insights

prototype

Program Highlights

4 cohorts completed, 70–75 participants across 9+ ASEAN teams, 15–18 per cohort

10+ workshops delivered (Solution Envisioning + Prototyping per cohort)

Bi-weekly clinics ongoing — agent ideation, platform selection, RAI, telemetry

Monthly community calls with demo & graduation sessions

Visibility: ASEAN LT, MCAPS, Microsoft Digital, Global CVPs

Program cited as frontier thought leadership with intent to replicate globally